Privacy Policy

This Privacy Policy ("Policy") is issued by waze88 ("waze88", "we", "us", "our"), the operator of the online casino and sports betting platform accessible at waze88.cam ("Platform"). It describes the personal data we collect from users ("Player", "User", "you") of the Platform, the purposes for which that data is processed, the legal bases underpinning our processing activities, and the rights you hold in respect of your personal data.

Waze88 is committed to protecting the privacy and security of every person who interacts with our Platform. We process personal data only to the extent necessary for legitimate operational, legal, and safety purposes, and we do not sell personal data to third parties under any circumstances.

By creating a waze88 Account, accessing the Platform, or submitting personal data to us in any form, you acknowledge that you have read and understood this Policy and consent to the collection and use of your information as described herein. If you do not agree with any part of this Policy, you should not use the Platform.

The following terms carry the meanings set out below throughout this Policy:

• "Personal Data" means any information relating to an identified or identifiable natural person, including but not limited to name, identification number, contact details, financial data, and online identifiers.
• "Data Controller" means waze88, the entity that determines the purposes and means by which Personal Data is processed.
• "Data Processor" means any third party engaged by waze88 to process Personal Data on its behalf and in accordance with waze88's documented instructions.
• "Processing" means any operation performed on Personal Data, whether automated or manual, including collection, storage, use, disclosure, and deletion.
• "KYC Data" means identity verification documents and associated records collected during the Know Your Customer verification process, including NRIC, MyKad, passport copies, and proof of address.
• "Cookies" means small data files placed on your device by the Platform for purposes including session management, analytics, and personalisation.
• "Sensitive Personal Data" means a category of Personal Data warranting heightened protection, including financial account details, government-issued identification numbers, and any data processed in connection with legal obligations.

Waze88 collects personal data across several categories depending on your interaction with the Platform. The following table summarises the main categories of data collected:

Waze88 does not intentionally collect Sensitive Personal Data beyond that required for KYC compliance and financial processing purposes. We do not collect data relating to racial or ethnic origin, political opinions, religious beliefs, or health conditions unless specifically required by a regulatory authority.

Waze88 collects personal data through the following primary channels:

• Direct Submission. Data you provide voluntarily during account registration, KYC verification, payment processing, support interactions, or when completing any form on the Platform.
• Automated Technical Collection. Data collected automatically when you access the Platform, including IP address, device identifiers, browser type, session duration, and navigation patterns — collected via server logs, Cookies, and similar technologies.
• Payment Service Providers. Transaction confirmation data, including reference numbers and payment method identifiers, received from our integrated payment partners (FPX, DuitNow, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, Hong Leong, and cryptocurrency channel operators).
• Third-Party Verification Services. Identity and fraud screening data received from KYC verification partners engaged by waze88 for the purpose of regulatory compliance.
• Referral Programme. Where you are referred to waze88 by an existing player using our referral programme, we receive your registration data through that referral channel.

Waze88 processes your personal data for the following specific and documented purposes:

1. Account Management. To create, verify, maintain, and administer your waze88 Account, including processing your registration, verifying your identity through KYC, and managing your account settings and preferences.
2. Transaction Processing. To facilitate deposits and withdrawals in MYR through your chosen payment method, verify payment ownership, detect duplicate or fraudulent transactions, and maintain accurate financial records.
3. Service Delivery. To provide access to waze88's gaming products, including sports betting (EPL, Liga Super Malaysia, UFC, and other markets), live dealer casino games, slots, and instant games.
4. Regulatory Compliance. To comply with applicable KYC and anti-money laundering (AML) obligations, including verifying your age (minimum 21 years), identity, and source of funds where required.
5. Fraud Prevention & Security. To detect, investigate, and prevent fraudulent activity, account takeover attempts, bonus abuse, collusion, and other forms of prohibited conduct as defined in our Terms & Conditions.
6. Customer Support. To respond to your queries, complaints, and support requests submitted via live chat, email, or WhatsApp, in English, Bahasa Melayu, or Chinese.
7. Responsible Gambling. To implement and monitor responsible gambling tools, including deposit limits, session time limits, self-exclusion requests, and reality check notifications, in accordance with our Responsible Gambling Policy.
8. Marketing Communications. To send you promotional offers, bonus notifications, and platform updates by email or other channels, where you have provided explicit consent. You may withdraw consent at any time via your account settings.
9. Analytics & Platform Improvement. To analyse aggregate usage patterns, identify technical issues, and improve the functionality, performance, and user experience of the Platform.
10. Legal Proceedings. To establish, exercise, or defend legal claims arising in connection with your use of the Platform or in connection with regulatory or law enforcement enquiries.

Waze88 processes personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual Necessity. Processing required to perform our obligations under the Terms & Conditions, including account management, transaction processing, and service delivery.
• Legal Obligation. Processing required to comply with applicable legal and regulatory requirements, including KYC, AML, and age verification obligations.
• Legitimate Interests. Processing carried out in pursuit of waze88's legitimate interests in fraud prevention, security, platform analytics, and responsible gambling monitoring, where such interests are not overridden by your fundamental rights and freedoms.
• Consent. Processing carried out on the basis of your freely given, specific, informed, and unambiguous consent — principally for marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

Waze88 does not sell, rent, or trade your personal data to third parties for commercial purposes. We may share your personal data only in the following limited circumstances:

• Payment Processors. Transaction-related data is shared with our integrated payment service providers — including FPX operators, DuitNow, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, Hong Leong, and cryptocurrency gateway providers — solely for the purpose of processing deposits and withdrawals.
• KYC & Fraud Screening Providers. Identity documents and verification data are shared with certified KYC and fraud detection partners engaged by waze88 for regulatory compliance purposes. These partners are bound by strict confidentiality obligations.
• Technology & Infrastructure Partners. Hosting, cloud infrastructure, and software service providers who process data solely on waze88's documented instructions and under binding Data Processing Agreements.
• Regulatory & Law Enforcement Authorities. Where required by applicable law, court order, or regulatory directive, waze88 may disclose personal data to competent authorities. We will, where legally permissible, notify you of such a disclosure.
• Corporate Transactions. In the event of a merger, acquisition, or sale of all or substantially all of waze88's assets, personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

Waze88 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with our internal data lifecycle management procedures.

Waze88 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, and disclosure. Our security measures include, but are not limited to:

• Transport Encryption. All data transmitted between your device and the waze88 Platform is encrypted using 256-bit TLS/SSL encryption, the same standard used by leading financial institutions.
• At-Rest Encryption. Sensitive personal data and financial records stored in our databases are encrypted at rest using industry-standard AES-256 encryption.
• Access Controls. Access to personal data within waze88's internal systems is strictly controlled on a need-to-know basis, with role-based access permissions, multi-factor authentication for privileged accounts, and comprehensive audit logging.
• Infrastructure Security. Our Platform is hosted on enterprise-grade, ISO-certified cloud infrastructure with regular security patching, penetration testing, and vulnerability assessments.
• Fraud Monitoring. Automated systems monitor account activity in real time for indicators of unauthorised access, fraud, account takeover, and AML-relevant patterns.

You are also responsible for maintaining the security of your own account credentials. You must never share your waze88 password with any third party. If you suspect unauthorised access to your Account, please contact our support team immediately.

Waze88 uses Cookies and similar tracking technologies (including session storage and local storage) on the Platform for the following purposes:

• Essential Cookies. Required for the basic functioning of the Platform, including maintaining your login session, storing your language preference (English, Bahasa Melayu, or Chinese), and enabling secure account access. These Cookies cannot be disabled without affecting Platform functionality.
• Analytics Cookies. Used to collect aggregate, anonymised data on how Players navigate and use the Platform, enabling waze88 to identify performance issues and improve the user experience. Analytics data is not linked to individually identifiable players.
• Functional Cookies. Used to remember your preferences and personalise your Platform experience, such as your preferred game category, payment method, or display settings.
• Security Cookies. Used to support fraud detection and session integrity verification, including identifying suspicious login patterns and preventing CSRF attacks.

Waze88 does not use third-party advertising or behavioural tracking Cookies. You may manage Cookie preferences through your browser settings. Please note that disabling Essential Cookies may impair your ability to use the Platform.

Subject to applicable law, you hold the following rights in respect of your personal data processed by waze88:

• Right of Access. You may request a copy of the personal data waze88 holds about you, together with information about how it is processed.
• Right to Rectification. You may request correction of any inaccurate or incomplete personal data held in your Account. Where possible, corrections should be made directly via your Account settings.
• Right to Erasure. You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to waze88's legal retention obligations. Note that erasure requests may not be fulfilled in full where data must be retained for regulatory compliance.
• Right to Restriction of Processing. You may request that waze88 restrict processing of your personal data in certain circumstances, such as while the accuracy of your data is disputed.
• Right to Data Portability. Where processing is carried out by automated means on the basis of your consent or a contract, you may request that your personal data be provided to you in a structured, commonly used, and machine-readable format.
• Right to Object. You may object to processing carried out on the basis of legitimate interests, including direct marketing. If you object to marketing, we will cease processing your data for that purpose immediately.
• Right to Withdraw Consent. Where processing is based on your consent, you may withdraw that consent at any time via your Account settings or by contacting our support team. Withdrawal does not affect the lawfulness of prior processing.

To exercise any of the above rights, please contact our support team at the contact details provided in Section 15. We will respond to verified requests within thirty (30) days of receipt.

The waze88 Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from persons under the age of 21. Persons under 21 are not permitted to create an Account, deposit funds, or access any gaming content on the Platform.

Where waze88 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated Account. Any funds deposited by an underage individual will be returned to the depositing payment method to the extent technically and legally possible.

If you believe that a person under the age of 21 has created a waze88 Account, please report this to our support team immediately so that we can take appropriate action.

The waze88 Platform may contain references to third-party services — such as payment providers including DuitNow, Touch 'n Go eWallet, Boost, GrabPay, FPX, Maybank, CIMB, Public Bank, and Hong Leong — in the context of payment processing. When you interact with a third-party payment interface, your use of that interface is governed by the third party's own privacy policy and terms of service.

Waze88 is not responsible for the privacy practices of third-party services and cannot control how those services collect, use, or share personal data. We encourage you to review the privacy policies of any third-party services you use in connection with your waze88 Account.

Waze88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Where a material change is made to this Policy, we will provide advance notice to registered Players via their registered email address and/or a prominent notice on the Platform.

The effective date displayed at the top of this Policy reflects the date of the most recent review. Your continued use of the Platform following the effective date of any amendment constitutes acceptance of the updated Policy. If you do not agree with the revised Policy, you must discontinue use of the Platform and request Account closure.

We encourage you to review this Policy periodically to remain informed about how waze88 handles your personal data.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact the waze88 data privacy team through the following channel:

This Privacy Policy was last reviewed and updated on 1 January 2026. Players are encouraged to check this page periodically for any updates.